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Returns
We want you to love your Mediforme purchase. If you’re not completely satisfied, you may return unworn and unwashed items within 30 days of delivery.
Conditions:
- Items must be in their original condition
- Tags must still be attached
- “Final Sale” items are non-refundable
How to return:
- Contact us with your order number
- We’ll send return instructions and a shipping label (if applicable)
- Refunds are issued once items are received and inspected
🛠 Complaints
If you receive a damaged item, an incorrect order, or have an issue with your package, contact us within 7 days of delivery. Include your order number and, if possible, photos of the issue.
🔄 Exchanges
Need a different size or color? Simply return the item and place a new order.
Direct exchanges coming soon!
Complaints and Return Policy
support@mediforme.ca
You tell us. We listen.
Have a question, concern, or feedback?
Our team is here to help. Whether it’s about your order, a return, or general support, reach out and we’ll get back to you as soon as possible.